Greenphire Patient Payments- Removing financial And Administrative Barriers

Financial hurdles are among the top barriers preventing patients from participating in clinical trials—expenses often associated with travel, meals, parking, time away from work, childcare and more. Traditional payment and reimbursement processes are time-consuming, burdensome and difficult to track, often resulting in delayed reimbursement, frustrated patients and a less-than-optimal site experience.

Greenphire Patient Payments can help keep your trials on track. Leveraging the globally trusted ClinCard, Patient Payments is powered by an extensive banking network and global support team. Flexible payment methods means patients can be paid how they prefer, all through an intuitive user interface. Reduce financial strain, eliminate manual workflows, and improve patient engagement and retention. 

The Patient Payments solution is designed to: 

• Get patients paid quickly, in local currency, and via their preferred method
• Ease site burden with a streamlined payments workflow
• Navigate regulatory requirements (e.g., 1099 IRS Tax reporting, data privacy, etc.)
• Deliver financial visibility and control

SIMPLIFIED PATIENT AND SITE EXPERIENCE

Remove the financial and administrative obstacles that stand in the way of conducting global clinical trials.

Greenphire Patient Payments combines an internationally accessible portal, flexible payment methods, and expert consultative support to deliver a smooth and intuitive experience for all stakeholders—from sites and patients to sponsors and CROs.

INTUITIVE INTERFACE

Simplifying the patient payments workflow across sponsors, CROs, sites, and patients.

Greenphire Patient Payments was developed and honed with a core focus on easing the clinical trial experience for all stakeholders.

Beginning with the site, the solution offers an intuitive workflow to complete a patient payment in less than a minute—giving time back to focus on more critical research-related activities.

Patients receive funds in real time through their choice of flexible payment methods—whether the widely adopted ClinCard debit card, virtual card, or direct bank deposit. The user-friendly mobile and web app provides an easy way for patients to keep track of payment details, paired with text and email notifications for proactive updates.

Sponsors benefit from simple and configurable payment approval functionality, while gaining complete financial transparency through the platform’s robust reporting suite.

“I love how thoughtfully the portal has been designed—very efficient for both site users and participants. Prefilled and auto-calculated fields save time and minimize the likelihood of errors while allowing for flexibility.”
- Site user feedback

INTEGRATED REPORTING

Gain a real-time view into patient payment details for optimized cash flow and increased financial control and predictability.

We understand that managing finances across a clinical trial can be complex and time-consuming, especially related to expenses at the site and patient level.

With Greenphire Patient Payments, we fully manage the distribution of funds—eliminating the need for sites to reimburse patients on their own. Through our robust reporting suite, your team can access a detailed view into key financial information, including:

• Payment data
• Transactional history
• Program balance
• Study budget
• 1099 IRS tax reporting